You are free to choose a financial institution and financial service.

You have the right to refuse to sign a loan agreement or any other contract or agreement.

You have the right to choose the language of the loan agreement: official (Kyrgyz) or official (Russian).

You have the right to receive a draft loan agreement with all accompanying documents and within 1-3 days seek consultation outside the financial institution.

You have the right to receive comprehensive information and explanations about the terms and cost of the loan, about payments and the repayment process of the loan (interest, penalties, fines), about your rights and obligations under the loan agreement, about the risks, consequences, and responsibilities associated with it, as well as about any other unclear aspects of the loan terms.

After signing the loan agreement, but before actually receiving the funds, you have the right to withdraw from the loan without any charges.

If you have any complaints, you can call (312) 90 59 59.